When a poorly maintained floor, pavement or staircase has left you injured, we hold the occupier to account and pursue the full value of your claim.
£21 million recovered · 15 years specialist practice
Drill down into the slip, trip or fall scenario that matches yours.
Most slip and fall claims must be started within three years of the incident.
Minor injuries
£1,000 – £10,420
Soft tissue, sprains and bruising, recovery up to two years.
Moderate injuries
£10,420 – £51,230
Fractures, surgery, longer-term symptoms.
Severe injuries
£51,230+
Permanent disability and life-changing injuries; catastrophic cases exceed £200,000.
Additional losses added separately
On top of injury award
Lost wages, medical expenses, prescription costs, care costs and rehabilitation all increase the total.
For a detailed breakdown of typical settlement ranges, see our average payout for slip and fall in the UK guide.
At Hannah Gold Solicitors, our specialist solicitors handle slips, trips and falls claims , including every kind of slip and fall claim, across England and Wales on a No Win No Fee basis with a 20% success fee, not the 25% many firms charge. Over the last 15 years we have recovered more than £21 million in compensation for injured clients. Your case is handled by a senior solicitor from start to settlement, not passed to call centres or junior case handlers.
Free assessment. No upfront costs. 20% success fee.
📞 Call 0300 373 5366: free consultation, No Win No Fee.
“Warning signs are not a complete defence, inspection logs, cleaning schedules and CCTV are what actually decides slip and fall liability.
Yes, if the accident occurred due to negligence. You may have a valid personal injury claim if:
Occupiers and employers owe a duty of care to keep premises reasonably safe for visitors, customers, employees, and other lawful users. Under the Occupiers' Liability Act 1957 and personal injury law, property owners and occupiers must take reasonable steps to prevent foreseeable accidents. If that duty is breached and you have suffered injuries, you may be entitled to compensation. If you are unsure whether negligence occurred, we can assess this for you as part of a free no obligation consultation.
| Duty of care | Occupiers' Liability Act 1957, robust inspection & cleaning system required. |
|---|---|
| Common hazards |
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| Who you claim against | Supermarket chain (Tesco, Asda, Sainsbury's, Morrisons, Aldi, Lidl, etc.) |
| Key evidence | CCTV (often deleted within 28–31 days), cleaning logs, incident report. |
See our dedicated supermarket accident claims page.
| Duty of care | Employer's duty under the Health & Safety at Work Act 1974 + Workplace Regulations 1992. |
|---|---|
| Common hazards |
|
| Who you claim against | Your employer (claim is against their compulsory insurance, not them personally). |
| Key evidence | Accident book entry, risk assessments, witness statements, photos of hazard. |
Often combined with a workplace accident claim. Trade union members can often access free legal advice and representation through their union. UK employment law protects employees from unfair treatment or dismissal for making a personal injury claim.
| Duty of care | Highways Act 1980 s.41, local authority must maintain the highway (subject to s.58 defence). |
|---|---|
| Common hazards |
|
| Who you claim against | Local council or highways authority responsible for that road/footpath. |
| Key evidence | Photos with a ruler showing height, exact location, and inspection records (often requested under FOI). Claims against councils often turn on whether the hazard existed and met the authority's intervention criteria, and on its statutory defence under section 58 of the Highways Act 1980 that it took reasonable care to maintain the highway. |
| Duty of care | Occupiers' Liability Acts 1957 & 1984, duty owed by whoever controls the premises. |
|---|---|
| Common hazards |
|
| Who you claim against | Site owner, managing agent, leaseholder or housing association. |
| Key evidence | Photos, witness details, accident report, medical records linking injury to fall. |
Tap a location above to see duty of care, common hazards, who you claim against & key evidence.
Slip, trip and fall claims commonly arise in supermarkets, at work, on public pavements and in other premises such as car parks, shopping centres, hospitals, restaurants and bars. Tap a tile above to see the duty of care, common hazards, who you claim against and the key evidence for each setting. If your accident does not fit neatly into one of these, we will still identify who owed you a duty of care and whether that duty was breached.
“The pivotal question is how long the hazard was present, a spill left long enough that a reasonable inspection would have caught it is a clear breach of duty.
Minor injury
£1,000 – £10,420
Soft tissue, sprains and bruising, recovery up to two years.
Moderate injury
£10,420 – £51,230
Fractures, surgery, longer-term symptoms.
Severe injury
£51,230+
Permanent disability and life-changing injuries; catastrophic cases exceed £200,000.
Compensation depends on the type and severity of your injuries suffered, how long it takes you to recover, whether you are left with long-term symptoms or disability, the impact on your ability to work and earn, and your out-of-pocket expenses and future financial losses including medical appointments and prescription costs.
The figures below are general-damages guideline ranges for the injury element only, based on the Judicial College Guidelines (18th edition) and including the Simmons v Castle 10% uplift. They are a guide; your actual award depends on your specific medical evidence, witness statements, and financial losses are assessed separately.
| Injury type | General damages (JCG 18th ed.) | Notes |
|---|---|---|
| Minor soft tissue injury (recovery within a year) | £1,880 – £5,750 | Strains and bruising resolving within a year |
| Soft tissue injury (recovery within one to two years) | £5,750 – £10,420 | Symptoms persisting one to two years |
| Minor fracture (wrist, ankle, small bone) | £8,030 – £18,150 | Undisplaced or simple fractures with largely complete recovery |
| Serious fracture requiring surgery | Up to £79,080 | Spanning serious wrist, ankle, and leg fractures depending on residual disability |
| Hip or pelvis fracture (moderate) | £16,640 – £51,750 | Significant injury, possible hip replacement, more than minimal ongoing symptoms |
| Head injury (less severe to moderate) | £20,240 – £56,890 | From less-severe brain injury up to the lower moderate brain bracket |
| Moderate back injury | £16,520 – £51,230 | Prolapsed disc, prolonged symptoms, possible surgery |
| Severe back or spinal injury with ongoing symptoms | £51,230 – £212,670 | Disc lesions or fractures through to spinal cord and nerve root damage |
On top of the injury award, you may also claim past and future loss of earnings, overtime and bonus loss, care and assistance (paid or unpaid), medical treatment and rehabilitation costs, travel expenses and prescription charges, and adaptations, equipment, and other out-of-pocket expenses.
For a more detailed breakdown by injury type, see our UK compensation payouts guide. For a deeper look specifically at slip and fall settlement ranges, see our average payout for slip and fall in the UK guide.
📞 Call 0300 373 5366: free consultation, No Win No Fee, 20% success fee.
Slip and fall settlements are calculated by combining two elements:
Key factors include independent medical evidence describing your injury, treatment, recovery, and long-term prognosis; the impact on your ability to work and perform daily activities; the care and support you have needed from family, friends, or paid carers; and any future treatment or rehabilitation you are likely to require. There is no fixed average payout: two people with apparently similar injuries can receive very different settlements depending on their job, income, responsibilities, and recovery.
“Ankle, wrist and hip fractures are among the most common slip and trip injuries. General damages depend on severity, from around £8,000 for a simple fracture to over £50,000 for serious hip injuries.
You usually have strict time limits of three years from the date the accident occurred, or three years from your 18th birthday if you were injured as a child, to start court proceedings or settle your claim. Where a claimant lacks the mental capacity to conduct the claim, the time limit may not run at all.
In claims against local authorities or large retailers, CCTV footage and inspection records are often crucial evidence, but these are routinely deleted or overwritten after a short period (for example, 28 to 31 days). Getting early legal advice helps ensure key evidence is preserved before it disappears. If you are unsure whether you are still in time to claim, contact us as soon as possible, and we can advise on any exceptions that might apply.
Yes. Slip, trip, and fall claims are usually funded by a Conditional Fee Agreement, commonly known as a No Win No Fee agreement.
Our success fee is deducted from your compensation at the end of the case and is clearly explained before you sign anything. For more detail, see what percentage do solicitors take on No Win No Fee cases.
| Typical personal injury firm | Hannah Gold Solicitors |
|---|---|
| 25% success fee (maximum allowed) | 20% success fee |
| Claims handled by call centres and case handlers | Your claim handled by a senior solicitor throughout |
| Focus on quick, early settlements | Focus on full valuation of all losses before settlement |
| Generic approach to liability | Detailed analysis of Occupiers' Liability and Highways duties |
If you have been injured in a slip, trip, or fall caused by someone else's negligence, it is important to act promptly. Early legal advice can strengthen your position and help preserve vital evidence such as CCTV footage, inspection records, and reports of hazards before they are lost.
📞 Call 0300 373 5366 (9am to 5:30pm, Monday to Friday)
📧 info@hannahgoldsolicitors.co.uk
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Hannah Gold Solicitors: specialist slip, trip and fall solicitors. Over £21 million recovered. 20% success fee. No Win No Fee. Acting for clients across England and Wales.
Members of APIL (the Association of Personal Injury Lawyers) and regulated by the Solicitors Regulation Authority.
“Pavement trip claims turn on the Highways Act 1980 section 58 defence, the council must prove a compliant inspection regime was actually followed for the location.
There is no fixed average. Minor soft tissue injuries typically attract £1,880 – £5,750 where recovery takes up to a year, and £5,750 – £10,420 where symptoms last one to two years. Serious fractures or head injuries can result in £15,000 to £40,000 or more. Your overall settlement will also depend on lost earnings, care costs, and other financial losses, which are assessed separately from the injury award. See our average payout for slip and fall in the UK guide for a fuller breakdown of settlement ranges by injury type.
Yes, if the occupier failed to take reasonable steps to make the area safe. A missing or inadequate warning sign on a wet or slippery floor is a common basis for liability. However, even with a warning sign, the occupier can still be liable if the overall system of inspection and cleaning was inadequate.
Straightforward claims where negligence is admitted early may settle within 6 to 12 months. More complex cases, for example where liability is disputed or injuries are serious, can take 12 to 24 months or longer. We do not recommend settling until your long-term prognosis and financial losses are properly understood.
Compensation is usually paid by the occupier's public liability insurance company or your employer's employers' liability insurer, not by individuals personally. The insurer investigates liability and, where negligence occurred, pays the settlement to you or your solicitor.
Useful evidence includes accident book entries, photographs or videos of the defect or spillage, CCTV footage if available, names and contact details of witnesses, medical records, and receipts or payslips showing your financial losses. Do not worry if you do not have everything, we will help gather evidence on your behalf.
Speak to a specialist solicitor. No Win No Fee, 20% success fee, not 25%. No upfront costs.
£21 million recovered · Established 2011
No Win No Fee means you pay nothing upfront and nothing at all if your claim does not succeed. If you win, a success fee is deducted from your compensation. On most personal injury claims we charge 20%, lower than the 25% maximum many firms apply; some lower-value Official Injury Claim portal cases are charged at a different rate, which we always explain clearly before you sign.
If your slip or trip happened at work, you may have additional rights under employer liability law. Find out how we can help.
Read Guide →A comprehensive breakdown of typical personal injury compensation ranges across all claim types in England and Wales.
Read Guide →For catastrophic or life-changing injuries resulting from a slip or fall, specialist serious injury representation is available.
Read Guide →Speak with a specialist
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